Rider registration - Step one

Registration opens on the 1st November, 10:00 (GMT) and closes when there are no more spots available or on the end of december. The selection criteria is: be fast to secure a spot! After this process you’ll receive an email confirming your registration – this doesn’t mean you got a spot.

Please read Registration Process and Terms and Conditions before moving forward with your registration.

+ REGISTRATION PROCESS +

  • 1. Registration for 2022 has three forms to complete. When registration opens go ahead and fill up the first form with your name and email. As registration is based on first come first serve, we’ll collect your entry timing. From this point forward you’ll have 30 minutes to complete the next two forms. Proceed to fill up the second form which asks for extra details (date of birth, nationality, race plate name, emergency contact, social media information, etc.). The third form is all about the extras (personal accident insurance, extra jersey, trip-cancellation insurance, etc.)
  • 2. After registration you’ll get an email - check SPAM box! This email is just a confirmation that we got your registration process and timing entry but it doesn’t mean you were one of the fastest.
  • 3. If you were one of the fastest you’ll get an email with payment information. You have to send visual payment proof (print-screen, PDF from your bank or other method) in 48 hours time. After sending payment proof we’ll confirm your registration and you are in the race! Your entry will be finalized and confirmed when payment lands in our account – which can take up to a week.
  • 4. If you weren’t one of the fastest you’ll get an email informing that you are on the waiting list. If a racer that was faster than you does not send payment proof in 48 hours time you’ll be informed shortly after. This has happened in the past so don’t loose hope! If this happens, you’ll have to send payment proof in 48 hours time or you’ll loose your spot.

+ TERMS AND CONDITIONS +

  • 1. Bank transfer is the only payment method. After registration and confirmation of being one of the fastest, which should happen until one week after registration opens, full payment proof needs to be sent in 48 hours time after you get payment information email.
  • 2. From the moment your registration is complete, paid and confirmed, we do not make any type of refunds except if you purchase trip-cancelation insurance.
  • 3. We strongly advise you to purchase trip-cancelation insurance which is only available on registration day on the third form. This will allow you to get a 100% refund of the entry fee (except for the value of the insurance – 150€) until three days before registration day. In case of accident, injury, family matters, work situations, flight cancelations or any other reason you can claim back your payment without any justification. Refund is done via bank transfer until one week after your claim. This is not exchangeable with other riders.
  • 4. If you have travel restrictions due to COVID19 on your country, meaning that you cannot travel to Madeira during the event your entry can be postponed without any costs for next edition or next year, depending on availability. Organizers may request a document to proof the restrictions imposed by your country.
  • 5. You are responsible for assuming all extra payments from your bank, including exchange rates and bank processing fees.
  • 6. Each edition is organized separately and if you don’t answer emails or don’t show on registration day you won’t be able to change your entry for future editions or claim a refund.
  • 7. We have an event cancelation policy, which means that organizers reserve the right to cancel the event if there aren’t enough riders to satisfy production costs. If that happens, you’ll be fully refunded.
  • 8. On location you’ll be asked to sign a responsibility term and waiver of liability form about acknowledging the risks of mountain bike racing and exonerating the organizers. You will also need to provide confirmation that you have personal accident insurance for the time frame of the event.
  • 9. All event communication is done via email, that being the official way to reach out competitors. We strongly advise you to add [email protected] to your contacts and check SPAM box. We’re not responsible if a racer does not check the informations sent.
© 2021 - Trans Madeira. Development: Xavier Nunes