Informations - Trans Madeira

Informations

Registration steps

  1. Registration for 2025 has three steps to complete. When registration opens go ahead and fill up the first step with your name and email. As registration is based on first come first serve, we’ll collect your entry timing using the first step. From this point forward you’ll have 30 minutes to complete the next two steps. Proceed to fill up the second step which asks for personal details and the third step related with extras. 
  2. If you were one of the fastest you’ll get payment information email in the next couple of days. In order to confirm your entry you’ll have to send visual payment proof (print-screen, PDF from your bank or other method) in 48 hours time. After sending payment proof we’ll confirm your registration and you are in the race! Your entry will be finalised and confirmed when payment lands in our account – please be patient as we process entries.
  3. If you weren’t one of the fastest you’ll get an email informing that you are on waiting list. If a racer that was faster than you does not send payment proof in 48 hours time you’ll be informed shortly after. This has happened in the past so don’t lose hope! If this happens, you’ll have to send payment proof in 48 hours time or you’ll lose your spot.


Terms and Conditions

  1. Bank transfer is the only payment method available. After registration and confirmation of being one of the fastest payment proof needs to be sent in 48 hours time after you get payment information email.
  2. From the moment your registration is complete, paid and confirmed, we do not make any type of refunds except if you purchase trip-cancelation insurance.
  3. We strongly advise you to purchase trip-cancelation insurance which is only available on the third step of the registration form. This will allow you to get a refund of the entry fee under certain conditions. In case of accident, injury, sickness, work related issues or any other reason you can claim back your payment without any justification. This insurance is not exchangeable with other riders. Read more about this on extras and upgrades below.
  4. Your entry is not exchangeable with other riders or for future editions.
  5. You are responsible for assuming all extra payments from your bank, including exchange rates and bank processing fees.
  6. Each edition is organised separately. If you don’t show up on registration day (even if you have a trip-cancelation insurance) you won’t be able to claim a refund or change your entry for future editions.
  7. We have an event cancelation policy, which means that organisers reserve the right to cancel the event if there aren’t enough riders to satisfy production costs. If that happens, you’ll be fully refunded.
  8. On location you’ll be asked to sign a responsibility term and waiver of liability form about acknowledging the risks of mountain bike racing and exonerating the organisers. You will also need to provide confirmation that you have personal accident insurance for the time frame of the event.
  9. All event communication is done via email, that being the official way to reach out competitors. We strongly advise you to add [email protected] to your contacts and check SPAM box. We’re not responsible if a racer does not check the informations sent.
  10. Organisers have the right to cancel special stages due to safety or weather issues or other unpredictable situations. In case of weather alerts from regional civil protection entities, organisers will be forced to comply with the requests immediately.


Extras and Upgrades

Find out more about the extras and upgrades available for 2025 editions.

TRIP-CANCELATION INSURANCE (200€): We highly recommend you to purchase a trip-cancelation insurance which allows you to cancel your entry under conditions below. Be aware that unfortunate situations happen every year prior to the race for a number of reasons: injury, sickness, work related issues, etc. 

You’ll be able to cancel your entry for any reason and without justification with the following conditions:

Until 120 days before registration day: 100% refund (-200€ of the insurance)

Until 60 days before registration day: 80% refund (-200€ of the insurance)

Until 30 days before registration day: 60% refund (-200€ of the insurance)

Less than 30 days before registration day: 50% refund (-200€ of the insurance)

No show on registration day: no refund

Time frame to be used for these conditions is based on event location. Refund is done via bank transfer until two weeks after your claim. This insurance is not exchangeable with other riders. Riders without trip-cancelation insurance won’t be able to claim a refund under these or other conditions. 

If you choose not to use trip-cancelation insurance we highly recommend you to subscribe to travel insurance which covers your entry fee and all expenses related with your trip. We’ll provide you with an invoice of the payment of your entry fee as well as other documents needed to proof you didn’t attend the event.

Example of use of trip-cancelation insurance: You can’t come to the event for any reason (no need to specify) 70 days before the event. You’ll get a refund of 80% of the entry fee – 200€ (trip-cancelation insurance value).

PERSONAL ACCIDENT INSURANCE (150€): Every rider needs to have personal accident insurance that covers five days of racing. The insurance we have available covers 10.000€ of medical expenses with 120€ deductible. Insurance is mandatory for the event but you’re free to look for other options and present it on registration.

TENT UPGRADE (250€): Get extra space for your race week! Instead of staying on a two-person tent, get a three-person tent.

EXTRA NUMBER PLATE (10€): Sometimes your number plate gets damaged during the event and you want to take home a souvenir. Get an extra number plate on registration day.

EXTRA JERSEY (40€): You’ll get a free Trans Madeira jersey on registration day but you can add one more in advance.

EVENT T-SHIRT (15€): Official event t-shirt delivered on registration day.

EVENT KIT – T-SHIRT AND SOCKS (25€): Official event t-shirt and pair of socks so that you look ready to get things rolling!shirt and pair of socks so that you look ready to get things rolling!


Notes on what’s included

One race package is available to 140 racers per edition in which we pretty much take care of you for the entire week so that you just need to focus on riding your bike and have a good time! Below is a layout of everything that is included. More details will be shared via newsletter as the event moves closer.

ACCOMMODATION: Included in your race package, all racers stay in event bike camp in individual tents. You can choose to stay with your partner on a triple tent – please let us know in advance so that we can make proper arrangements.

HOTEL ACCOMMODATION IN PORTO SANTO: No individual rooms available. All riders will be sharing a room (double, triple or quadruple typology). Riders will be assigned the best way possible in order to stay with friends and family during the two nights accommodation in hotel. Quadruple rooms can include a large sofa bed. All other beds are single beds. Depending on availability, organisers will do their best to get couples in double rooms.

FOOD: Four meals per day included. There will be breakfast, food zones along the course and according to each race day; after-ride snack (burger, hot-dog, etc.) and dinner. All this is focused on you having enough energy for the entire race week but also having a taste of Madeira gastronomy.

TRANSFERS: Transfers for arrival and departure for your baggage and bike included in your race package are only available on specific dates and routes: one day before the event starts and one day after the event finishes. Transfers can be from / to Freeride Madeira and from / to Madeira Airport (FNC).

LOGISTICS: All transportation during the event, shuttling, bike, bike bag and bag transportation is included in this package.

© 2024 - Trans Madeira. Development: Xavier Nunes